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Notifications are not coming through my Versa 3

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Since last week after Fitbit update and phone update, the versa isn't receiving any notifications from my phone. 

 

I have tried everything support has requested yet nothing works. 

 

Help?? 😞 

 

Moderator Edit: Clarified subject

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Hi there, @Anishah. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand how you must be feeling. 

Please make sure you've followed all troubleshooting steps provided in this help article Why are notifications delayed or missing?

If the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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Hi,

 

Thanks for the message, I've tried this, no luck. Also contacted support no luck. I've been advised to wait for the next update although recently updated :$ 

 

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@Anishah Thanks for the update! 

If you have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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I am also having the issues as yourself.

 

I have tried everything, still no notifications coming through....have delayed calls (sometimes).

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I just bought this watch and my notifications are not coming through 

very frustrating 

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I've been having issues for about a week now too. Phone calls come through and reminder to move but nothing else eg Gmail, Messages, Messenger etc.
I've followed all troubleshooting steps and still nothing. Incredibly frustrating!!! Hope this gets resolved asap!

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