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Notifications are not coming through my Versa 3

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‎03-05-2023 21:32 - last edited on ‎03-06-2023 10:45 by Fitbit Moderator

‎03-05-2023 21:32 - last edited on ‎03-06-2023 10:45 by Fitbit Moderator

  • My versa 3 isn't receiving messages and calls ...I've tried everything...uninstalling and reinstalling the fitbit app hasn't worked either??

 

Moderator Edit: Clarified subject

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‎03-06-2023 10:49 - edited ‎06-16-2023 06:39

In response to Guy_

‎03-06-2023 10:49 - edited ‎06-16-2023 06:39

Hi there, @Bernibyrne. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

As a first approach, please follow @Guy_'s recommendation. If the issue persists, please see Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-05-2023 21:49 - edited ‎03-05-2023 21:50

‎03-05-2023 21:49 - edited ‎03-05-2023 21:50

Hi @Bernibyrne  - presumably you did a swipe right of the watch face to get to Quick Settings and check that sleep and do not disturb are off?

 

If you reinstalled the Fitbit App it's important to redo all the notification settings again.

Author | ch, passion for improvement.

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‎03-06-2023 10:49 - edited ‎06-16-2023 06:39

In response to Guy_

‎03-06-2023 10:49 - edited ‎06-16-2023 06:39

Hi there, @Bernibyrne. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

As a first approach, please follow @Guy_'s recommendation. If the issue persists, please see Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎03-06-2023 11:15

In response to Guy_

‎03-06-2023 11:15

I did re install it...and hadn't realised I had to change settings...sorted now thankyou 😀 

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‎03-06-2023 11:28 - edited ‎07-29-2023 03:42

In response to Bernibyrne

‎03-06-2023 11:28 - edited ‎07-29-2023 03:42

@Bernibyrne Awesome! I'm glad to hear you managed to solve the issue. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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