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Notifications are not coming through my Versa 3

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‎11-02-2023 09:37 - last edited on ‎11-03-2023 04:45 by Fitbit Moderator

‎11-02-2023 09:37 - last edited on ‎11-03-2023 04:45 by Fitbit Moderator

No text msgs versa 4

Moderator Edit: Clarified subject

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2 REPLIES 2

‎11-02-2023 10:32

‎11-02-2023 10:32

Hi @ValerieS15 - pull down on the watch face and turn off all icons.

Restart the watch and phone to make sure they are syncing.

Author | ch, passion for improvement.

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‎11-03-2023 04:09 - edited ‎11-03-2023 04:10

‎11-03-2023 04:09 - edited ‎11-03-2023 04:10

Welcome to the Fitbit community, @ValerieS15!

Sad to hear that you're having an issue with your Versa 4.
First please make sure your phone meets Fitbit's current system requirements by having a look here:

Fitbit Setup Requirements 

Then, adding to what @Guy_ already has mentioned, here are some troubleshooting tips for phones running Android and iOS:

Why are notifications delayed or missing? (Android) 

Troubleshooting quick tips for iPhones 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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