03-17-2024 15:47 - last edited on 03-18-2024 05:57 by MarreFitbit
03-17-2024 15:47 - last edited on 03-18-2024 05:57 by MarreFitbit
I am not getting any notifications of messages on my versa 3??
I get some phone calls but not all are recognised by my Versa but I have never received WhatsApp, text or email notifications
Moderator Edit: Clarified subject
03-17-2024 21:01
03-17-2024 21:01
Hi @Lynsey4 - first check Quick Settings, swipe the face to the right and make sure Do not disturb and Sleep are off.
If the watch is not syncing properly (a common issue with some versions of the Fitbit App) you won't get notifications.
Try holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start. You may even need to logout of the Fitbit App and restart the phone.
See How do I get notifications from my phone on my Fitbit device?
Author | ch, passion for improvement.
03-18-2024 06:00
03-18-2024 06:00
Hi there, @Lynsey4. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Versa 3 is not receiving notifications. We're here to help you!
I agree with @Guy_, please check whether your Versa 3 is in sleep mode. When sleep mode is on:
If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone.
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