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Notifications are not coming through my Versa Lite

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‎10-15-2020 13:29 - last edited on ‎10-15-2020 14:16 by Fitbit Moderator

‎10-15-2020 13:29 - last edited on ‎10-15-2020 14:16 by Fitbit Moderator

Keeps saying that I have to restart my phone.  So frustrating 😤.  

 

Moderator Edit: Clarified subject

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‎10-15-2020 14:18 - edited ‎10-11-2023 03:17

‎10-15-2020 14:18 - edited ‎10-11-2023 03:17

Hi there @Blanchn3, welcome to the Community Forums. I'm sorry to hear your notifications are not coming through your Versa Lite, I understand why you're feeling frustrated. I'll be glad to help you.

If you're exactly getting this error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

If you're not getting that error message, but having issues with your notifications, make sure you've followed these steps: Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-15-2020 14:18 - edited ‎10-11-2023 03:17

‎10-15-2020 14:18 - edited ‎10-11-2023 03:17

Hi there @Blanchn3, welcome to the Community Forums. I'm sorry to hear your notifications are not coming through your Versa Lite, I understand why you're feeling frustrated. I'll be glad to help you.

If you're exactly getting this error message “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”, please note that we’re aware of it and are working to identify a resolution as quickly as possible.

If you're not getting that error message, but having issues with your notifications, make sure you've followed these steps: Why are notifications delayed or missing?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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