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Notifications are not coming through my Versa Lite

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Well it’s that time again! My Fitbit will not give me notifications, I have reset my Fitbit, I have uninstalled the app I have reinstalled the app I have turned off Bluetooth I’ve turned on Bluetooth I have turned off all notifications and apps in the Bluetooth setting on my iPhone as well as in the Fitbit app and turn them all back on again and still five days later still nothing. The last time this happened I had to buy a brand new Fitbit and that’s how I ended up with a versa 2 lite. 

so who has an iPhone 11 Pro versa 2 lite and Has been able to fix this?

 

Moderator Edit: Clarified subject

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@SunsetRunner Thanks for stopping by in the Community Forums and for trying to troubleshoot the issue with your Versa  Lite before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

 

Since you're on iOS device and text messages is the only notification not coming through, I'd like to know if those messages are actually iMessages? I also have an iPhone and I had a similar inconvenience, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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@SunsetRunner Thanks for stopping by in the Community Forums and for trying to troubleshoot the issue with your Versa  Lite before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

 

Since you're on iOS device and text messages is the only notification not coming through, I'd like to know if those messages are actually iMessages? I also have an iPhone and I had a similar inconvenience, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi! No it’s ALL notifications, calls, reminders, texts, app notifications. This is my 4th Fitbit to have this issue and I’ve have a few replaced, I’ve done all the resets, turn off/ons and nothing.

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@SunsetRunner I'm sorry to hear about that. I understand how you must be feeling. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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