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Notifications are not coming through my Versa Lite

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My versa lite is no longer getting texts or call notifications 

Moderator Edit: Clarified subject

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Hi there, @Kaimom20. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa Lite is not receiving notifications. We're here to help you! 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. Thanks in advance! 

Maria | Community Moderator, Fitbit


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