Notifications are not coming through my Versa

[Pensky]

I did the update a few months ago and I stopped getting text notifications with my versa. I reset it, turned Bluetooth off and on, restarted my phone, everything and still nothing. I actually stopped wearing my fitbit because I wasn't getting the notifications anymore and I really miss it. Is there any update about what is being done to fix this? I really don't want to get a different watch either.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Pensky. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand where your concern is coming from. 

Is your Versa still connected to your phone's Bluetooth settings? If it's, please try the steps below:

• Unpair your Versa from your phone's Bluetooth and the Fitbit app. 
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your new phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa again.
• Set up notifications on your Versa again.

If the issue persists, please see Why are notifications delayed or missing?