Notifications are still coming through even when I've turned them off on my Versa 2

[Wolfgirl]

I am getting so irritated with FITBIT.  I have had FITBIT watches for about 10 years, but when this watch completely fails, I am switching to another smart watch.  This past month has been nothing but a headache.  First, my battery was draining from full to empty within 6 hours.  I checked the web. Their solution?  Delete the app and reinstall.  That didn't work so I let it drain all the way down, removed my device from the app, deleted the app, recharged my watch and let it stay on the charger for several hours past 100%, reinstalled the app, added back my watch and turned off quick view, reminders, notifications, etc.  It still runs down in less than 48 hours, but it seemed to helped.  Now, I suddenly start getting text notifications on my watch.  I check my notification setting and it is turned off.  I check the web and their solution?  Delete the app and reinstall.  I SHOULDN'T HAVE TO DELETE THE APP SEVERAL TIMES EVERY MONTH TO GET THE PRODUCT TO WORK CORRECTLY!  

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Wolfgirl. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 2 before posting here. I understand how you must be feeling.

Regarding the battery short life, in general, it is recommended to follow the recommendations listed in this article to improve or extend battery life.  There are a few features that would make the battery drain faster than usual, even in one day. Some of these features are: 

• Built-in GPS (Charge 5 can have a battery life of up to 4 days when using this feature regularly, or up to 5 hours if you use it continuously).
• Always-on display (Charge 5 can have a battery life of up to 3 days when using this feature). 
• Tracking SpO2 (Fitbit points out in this article that you may have to charge your Fitbit device more often when collecting SpO2 data).

If this doesn't apply to you, another step that has been helpful for other users having battery draining problems is the three pulse restart procedure using the charging cable. This should also help with the problem you mentioned with the display: 

1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second.
3. Wait 10 seconds or until the Fitbit logo appears.
4. If the device doesn’t restart, wait 15 seconds to try again.
   

As for the notifications, may I know which notifications are still coming through? Are they text messages, email, etc.? All notifications?