07-06-2019 11:54
07-06-2019 11:54
Watch worked well up untill last night. Put it on the charger and now I cannot get any notifications. While trouble shooting I also discovered that I can not see any wifi networks in the Fitbit app list. I'm reading Playstore reviews about people having similar problems after a recent update. I need someone to help me fix this because I have enjoyed this watch up to this point and I don't want this Christmas gift from my wife to go in the trash. I'm also sure Fitbit doesn't want me telling all my NXP Semiconductor co-workers to avoid buying a Fitbit product. So fix this Fitbit.
07-06-2019 12:20
07-06-2019 12:20
Check that you didn't accidentally turn notifications off when charging it. Hold in left button a few seconds. Look for 'Notifications'. Check it is not toggled off.
07-08-2019 06:15
07-08-2019 06:15
Thanks for the suggestion. I did verify that notifications were turned on. Wanted to update my post to report that over the weekend I deleted the app from my phone and reinstalled it. Afterward, my home wi-fi became available again so I logged into the app and set it back up. All my information reloaded and I didn't lose anything. I had to go back through and set up which apps to receive notifications but I'm pleased to report that I am now receiving notifications again. I can't say for everyone else but this has worked for me so far.