Notifications stopped working on my Versa 3 after the update

[clc_81]

After the app atualization i stopped receiving notifications and calls from my watch.

Can anybody help me?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @clc_81. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Versa 3 stopped receiving notifications after the update. I'll be glad to help you with this. 

As a first approach, I'd recommend checking if your Versa 3 is in sleep mode. When sleep mode is on:

• Notifications, goal celebrations, and reminders are muted.
• The screen's brightness is set to dim.
• The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
• The sleep mode icon illuminates in quick settings.

If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones or Why are notifications delayed or missing? depending on your phone model. 

Hope that helps. 

[clc_81]

Oh meu God 🤦 i'm so stupid...🤣

Thank you so much 🙏 and by the way os a versa 3 😊

[MarreFitbit]

@clc_81 Thank you so much for the clarification. I apologize for the confusion. I'm glad to hear that the steps provided did work. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!