Notifications to move time didn't change

[Sara_lowe14]

Hi, 

Has anybody experienced any issues with their notifications to move?

Mine has been set at 7am to 6pm but since the clocks changed (UK) last night it’s reset itself and I can’t seem to reset it back. It shows the right hours in settings but not on my dashboard. Turned phone on and off, turned notifications off and back on but still not showing right. 

No biggy just irritating me! 

Thanks in advance Sara.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Sara_lowe14 Welcome to our Fitbit Community! I'm sorry to hear that the time of the reminders to move did not change. I want to follow up on this issue and would like to know if it has been resolved or if the issue persists. I would like to know if you synced your tracker after setting the new time for the reminders.

Looking forward to your response! 

[Sara_lowe14]

Hi,

It took me a while to get it to reset to the right hours. It is done now thank you.
It didn’t make any difference if I synced, turned hours to move off and then back on. Think it was Monday morning before I got it back to the right hours.
It’s done the same on my daughters Alta too. But didn’t on my husbands blaze. Very odd.

Seems to be a few issues.
Yesterday it was showing I had no recent activity and my sleep last night was in grey. (Never seen that before)

It’s seems to have sorted itself out now though.

Much appreciate you coming back to me.

Thanks
Sara

Sent from my iPhone

[JuanJoFitbit]

@Sara_lowe14 I'm so glad to hear that the issues have been resolved now. I'm sorry for any inconvenience. However, thank you for posting the update here and keeping me updated on this.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often!