Oh naw, the battery is failing already

[AlfTupper67]

I've had this for a couple of weeks now and just getting the handle on things when the battery went dead after one day. It's not on. This 3/4 day battery life was one of the reasons I was attracted to this watch in the first place. Overall I'm extremely happy with the watch although I've seen quite a few complaints about loads of issues. I'm not going to mess about if the battery life continues to fade so quickly - it's going back and refund is the only way. Hope not though as I really like the design and lightness of it. Fingers crossed. 

[NellyG]

I have the versa with no battery issues at all so if it is a problem with yours Id suggest you contact Support and I am sure they will exchange it. Consideringnthere have been over a million sold the number of people with issues is very very small.

[AlfTupper67]

That's good to hear. I'll keep an ye on it for the next week or so. Can I ask you how long you have yours and how long the charge usually lasts?

Sent from my iPad

[N8teGee]

I too have no issue with the battery life on my Versa.

Is it possible that you have installed a 3rd party app or watch face that could be causing battery drain? 

[Gizman]

I just sent my Fitbit (VERSA) back to Fitbit, because it stopped working.
Since purchasing it (this year), this will be the second one that failed on me. I am waiting on a reply back from Fitbit for a response on what I sent them.
I am a little disappointed with the quality of it, and the slow response from support.

[TeresaForum]

I upgraded from a Charge 2 to a Versa at the beginning of July and I am so frustrated with the battery having to be charged every day. I have checked all feedback related to helping the battery last longer but nothing is working. I have turned off settings that I can and nothing has changed. I'm also missing out on stats while the Versa is on charge and having to carry the charger around with me in case the battery runs out is a real pain. I spent a little extra and purchased a limited edition Versa but I feel I've wasted a lot of money!!  I have sent an email to support and am really hoping they have a solution for me.

[AlfTupper67]

Sorry to hear this. Yes it's a pain right enough. It's early days for me but I'm concerned. I have reduced all the settings and hope this works. My clock face comes on just when I turn my wrist and not when I press the button or tap the screen three times. Maybe this is reducing the charge. All anyone really wants is to put on the watch and expect it to do what it says on the blurb. I only joined the Fitbit community to try and figure out how to calibrate the miles but it looks like I'm going to have to be on it all the time.

Sent from my iPad