Oneplus5t updated and can't sync with my versa

[Carly23]

My Oneplus5t updated last week and has now android 6. Since the update the app doesn't work anymore and my versa won't sync with my phone. I installed the app on my windows pc and there I was able to synchronise but not via the app on my phone. Does anyone have the same problems or know the solution? 

Thx 

[Beccy-rose]

I am having the same problem , it keeps telling me it needs and update on the app but it won't connect with my versa ? 

[Carly23]

Yes and now I have deconnected the versa with Bluetooth and I can't add it anymore  😞

[Beccy-rose]

I did that and it took me awhile to connect it back again 🙄 

[Carly23 · Accepted solution]

Overnight it suddenly is fixed. 

[ThatGrLMahogany]

I had to reset versa, to factory settings, unpaired it, & uninstall app...then start fresh to get my phone, app, & versa to acknowledge one another. It has been 30 min & so far so good. We'll see how the day goes.🤞🏽

[Beccy-rose]

Mine worked for awhile but now it has stopped again 🙈