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Oppo - fitbit is syncing and connecting to spotify but shortcuts are saying not connected!

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I have a new Versa Lite and i'm using an Oppo R17 phone.

The fitbit is syncing periodically as expected, and i have downloaded and connected the Spotify app and can control the music through the Spotify icon on my fitbit.

However when i press and hold down the button (or swipe down to bring up the music shortcut) i am getting "Connect Phone - pair your phone in your settings app, under bluetooth).

It shows the fitbit as being paired in my bluetooth settings so i'm not sure why the shortcut wont work?

 

 

 

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