help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Origional band will not come off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-13-2019 21:39

‎03-13-2019 21:39

The wrist band that came with the Versa will not come off. The pin is stuck and I cannot switch to another band. 

 

I did not purchase this band separately. This was the original one that came I  the box. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-14-2019 06:33

‎03-14-2019 06:33

Hi, have you watched this video about switching bands?

Best Answer
0 Votes