help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pace and distance inaccuracies

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-02-2018 08:11 - last edited on ‎06-03-2018 08:07 by Moderator Alum

‎06-02-2018 08:11 - last edited on ‎06-03-2018 08:07 by Moderator Alum

I have been a 8.2 pace runner for 2 plus years measured on various devices. I got a Versa a couple weeks ago & now I'm a 10.2 pace runner.

 

I have tried changing stride & GPS but on screen info measuring isn't changing. The pace is incorrect & the distance. Looking for what I have set wrong. I like the watch but need accurate info for my workouts.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎06-03-2018 08:13

‎06-03-2018 08:13

A warm welcome to the Community @Akasomm.

 

Thanks for troubleshooting this by yourself. I recommend confirming you followed the steps in this post in order you measure your stride length information. You can also check the help article How does my Fitbit device calculate my daily activity? for tips to track your exercise.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes