04-28-2019
14:52
- last edited on
04-30-2019
08:12
by
MarcoGFitbit
04-28-2019
14:52
- last edited on
04-30-2019
08:12
by
MarcoGFitbit
How come the run distance and pace on my watch is dramatically different to the run distance and pace on my Strava on iPhone? My run yesterday was 1km different and my paca was 1 minute less ?? Thanks
Moderator Edit: Clarified Subject.
04-30-2019
08:18
- last edited on
03-08-2025
09:05
by
MarreFitbit
04-30-2019
08:18
- last edited on
03-08-2025
09:05
by
MarreFitbit
Hello @Rhirst thanks for joining the Fitbit Community, it's great to have you on board.
First of all, I would like to apologize for the delay in the response. I appreciate your participation in the Forums and for sharing your experience with us. Tell me, is this the first time you've experienced this situation? Have you linked Strava and Fitbit? Are you checking the pace in the Strava app in the Versa? Would it be possible for you to reply to us with screenshots of your pace in the Fitbit app and in Strava so we can check this further?
Thanks for your patience and understanding, we'll be waiting to hear from you.
04-30-2019 08:41
04-30-2019 08:41
05-01-2019
10:22
- last edited on
03-08-2025
09:05
by
MarreFitbit
05-01-2019
10:22
- last edited on
03-08-2025
09:05
by
MarreFitbit
Hello @Rhirst I hope you're doing well, thanks for taking the time to reply.
I appreciate you have come back to us, unfortunately it seems the pictures you sent didn't come through. Please reply to us again and follow these steps to attach the pictures to your next reply.
Thanks for your patience, have a great day.
05-02-2019 06:22
05-02-2019 06:22