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Pair Versa 3 with new device

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‎10-27-2022 00:53 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

‎10-27-2022 00:53 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

I also have a new cell phone. As it is a new cell phone, I try to pair it, it recognizes the device but it asks me to enter the code in the phone that evia by bluetooth but in the device appears unlock with the phone and no code appears. I can't access any option since to pair I need to unlock the watch, but, it is not yet paired. The code does not arrive either

 

 

Moderator edit: format. 

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‎12-02-2022 04:01 - edited ‎07-25-2023 03:48

‎12-02-2022 04:01 - edited ‎07-25-2023 03:48

Hi there, @sil_n. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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