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Pairing rejected by Versa 2

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‎06-13-2020 01:13

‎06-13-2020 01:13

Hello I've recently purchased Versa 2, but the only way to start working with it was to register it on my pc. I have Xiaoming Redmi 7 and everytime I was trying to pair it with the device I have/had doing so, on my phone there is an info that "pairing rejected by Versa 2"

It supposed to work with my phone, based on previous comments of other users. 

I'll be grateful for any advice on that. 

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‎06-13-2020 02:04

‎06-13-2020 02:04

Hi @SunsetRunner  Unfortunately your phone is not on the Supported Devices List  so that may be why you are having problems. I dont kmow if anyone has got it to work or not. Perhaps contact Customer Support and see if theybhabe any information that may help you.

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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