Pandora music won’t download

[Jbecker92]

I have been trying to download my Pandora stations onto my Fitbit Versa. I have my Fitbit charging and connected to WiFi. I go to my Fitbit app on my phone, and try to start the sync. Nothing happens. I upgraded my Pandora, so that isn’t the issue.

Moderator edit: subject for clarity

[Sarahmarie92]

I am having the same issue! So frustrating. I have been a Fitbit user for years. This makes me want to return my Versa. 😞

[AlejandraFitbit]

Hey @Sarahmarie92 and @Jbecker92, it's great to welcome you.

If you are having issues downloading your music, I recommend taking a look at the Why can't I download music and podcasts to my Fitbit watch? article and follow the instructions provided there.

I hope this helps, let me know the outcome. 

[Jbecker92]

So what I’m seeing is that I have to download it onto my Fitbit from a computer only?

Sent from my iPhone

[Sarahmarie92]

Pandora won’t download. I shouldn’t have to download my personal music for the pandora app to work on my Versa. 

[Twnz2trips]

Have you found a fix. I am having the same issue and spent an hour on the phone doing everything I already tried. I’m calling back tonight to most likely factory reset myVersa.  I had my Pandora music for 2 days then everything went kaput.