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Pandora not working on my Versa 2

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‎08-04-2021 19:22 - last edited on ‎08-05-2021 12:19 by Fitbit Moderator

‎08-04-2021 19:22 - last edited on ‎08-05-2021 12:19 by Fitbit Moderator

I have been given the run around by several different "help" chats that I am beyond frustrated.  I have followed all the trouble shooting instructions... Factory reset (which takes about 20 mintues), uninstall and re-install of the Pandora app, and still there appears to be a problem with my account - I have both a premium Fitbit account AND a premium Pandora account.  I paid in full for these accounts, yet for the past month I have not been able to use them to the fullest.  I get an error that no Fitbit help person wants to take the time to help me with.  The error says to check m Pandora setting on my Fitbit mobile ap... I can't find where I change or assess those settings!  Does anyone have any ideas on how to proceed?  Help!

 

 

Moderator edit: format. 

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‎08-05-2021 08:40

‎08-05-2021 08:40

In the Fitbit mobile APP, click on your profile pic (top left); next screen select your Versa, next screen click APPS, next screen select Pandora, then select settings. Hope this helps! 

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