Pandora stations are not downloading.

[IndyNurse]

Has anyone found a resolution to the Pandora stations not downloading to the  Versa? This thing is being returned tonight if I can't get it resolved after working on it for 3 days! 

Moderator Edit: Clarified Subject.

[ktavaglione]

well this is way more information that i have gotten so far! thanks for
the heads up:) now if i can figure out how to turn off data saver. lol🤔

[SunsetRunner]

For my S8 its under connections - data usage -

[FlyFrosty]

In my Moto X4, it is under Network & Internet, Data usage.  Unfortunately, Fitbit already has Unrestricted data enabled.  I added Pandora to the Unrestricted data list.

[SunsetRunner]

For me it was not the Fitbit app that was the problem, per se, it was my phone hibernating and/or the wifi timing out, before the Pandora download finished in the fitbit app.  So to be clear, it's not the "keep alive widget" in the fitbit app that was the problem.  It was the phone settings for data restriction across all apps that was causing the problem.  I finally got my music on my Versa though and I hope you folks can too:)

[SCYank]

Translation: All those steps simply mean the Fitbit software is fragile and not robust. 

[Twnz2trips]

@SunsetRunner  to this point is your music still there?

[FlyFrosty]

Not on my Fitbit.

[ktavaglione]

Nope. Notta.

[Chrisw3]

No

[mzsueq81]

No, it only lasted a couple of weeks and when it tries to sync it deletes the stations. I tried contacting fitbit and returning it and basically they told me theres no guarantee on the app working so I’m S-O-L. I haven’t bee able to get it to work again.

[neobluemeowzzer]

my versa is having the same issue.. so are the other 2 that my family has.. after 6 months it has quit.. we are so dissappointed and want to return all 3 but we do not have the boxes and stuff anymore.. what a waste of money,

[SunsetRunner]

I performed all these tasks multiple times with no success. I returned the
Versa and got my money back. Cannot believe there is still a problem like this that hasnt been solved after all these months. Will do more checking before buying a replacement to see what really works well for the money. 

[Jadowdy119]

My solution was give up.  I spent countless hours dealing with this issue. Performed every thing I have ever been told. Even got my ionic replaced, did a factory resets, firmware updates, still nothing. I'm 0-2 on them, literally months into this issue.  Now I'm told I'm too far out for a refund. Well no kidding I spent months wasting time on a faulty product because I'm not the type of person to complain about it without trying my hardest to fix it.   Now all I get from customer service is the same generic "disconnect and reconnect" suggestions. Total joke. Ive had multiple fitbut products but this will be the last no doubt. Had I known I wouldn't have music, my watch would say "Garmin" on it and it would run flawlessly I guarantee it. 

[neobluemeowzzer]

I feel the same way.. 

[ktavaglione]

Right. Don’t offer the option if it doesn’t work. I would have known the wiser. ALSO, don’t offer a faulty option and then make the user feel like a dummy for not getting it to work. 

[ktavaglione]

**I would have been NONE the wiser...**

🤦🏻‍:female_sign:

[neobluemeowzzer]

Sooo I just spent 7 hours.downloading pandora on my fitbit at a hotel using their wifi. Yea it got done but 7 hours and at a hotel on their wifi  wow now every time i guess.i have to find a hotel wifi


Sent from my Samsung Galaxy , an AT&T LTE smartphone

[Cyn64]

How did you get it to work?? What did you do?

[FlyFrosty]

7 Hours to download is not "working."

[neobluemeowzzer]

Checked into the hotel went on their wifi deleted and readded everything then forced sync and 7 hours later it was done. 


Sent from my Samsung Galaxy , an AT&T LTE smartphone