08-16-2018 17:52
08-16-2018 17:52
First, I REALLY do love my Versa. It's the best device I've purchased in years. However, the other night I did not wear my Versa while sleeping and had it off my wrist. I was surprised in the morning when I synced and logged into my Fitbit dashboard that it displayed I was doing Peak Cardio @ 241 during 2:00 a.m. to 8:00 a.m. Anyone with a similar experience? Does anyone know the cause or why? Something I did/did not do after removing my Versa from my wrist? Is this pretty common? With other measurements? Steps? or ? It is what it is until they can fix it? Thank you.
08-17-2018 09:45
08-17-2018 09:45
Hey @SunsetRunner, let me give you a warm welcome to the Community! I feel you my friend, the Versa is an excellent Smart watch, I really like it too. So for you to keep enjoying it without inconvenience, I'd like you to do the following to try to fix this:
- Try changing the heart rate setting (either Auto to On or On to Auto) and then syncing your Versa
Let me know how it goes!
08-17-2018 10:01
08-17-2018 10:01
Thank you! I really appreciate it. I will let you know. The Versa is simply amazing. Best, - Terry Roberts