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Pedometer made useless because of driving.

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‎06-22-2019 09:14

‎06-22-2019 09:14

I really hope there is a solution to this pedometer misreading issue. I drive a truck for work and I just logged about 800 steps in the last 45 minutes while I was driving. I searched and saw posts from years ago where people get pointed to 3rd party apps that no longer exist. I need a solution to disabling the pedometer while I'm driving. I'm not sure why there isn't an intuitive app that checks gps data for your speed and if it's over 25mph it auto disables. If there are Fitbit employed that review these posts I have a few more days to hear back and get some solution before I can't return the device (versa lite) anymore. Possibly I missed something but from the posts I've seen your app developers simply don't care about this issue. Please prove me wrong about this. I love this watch and don't want to give it up because your developers don't care to fix what appears to be an extremely common complaint.

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‎06-24-2019 09:16

‎06-24-2019 09:16

@SunsetRunner Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

 

Let me help you with your steps being counted while driving. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-24-2019 11:15

In response to AlvaroFitbit

‎06-24-2019 11:15

No offense but this is a rediculous solution. If I could add a driving activity directly to my Fitbit I would be ok but Im not going to manually track what I'm doing to input it later. That's the entire reason for using your product. I hate to say it but I already returned my versa lite and most likely won't be back even if this issue is fixed. 4 years is to long to wait if a similar issue arises that gets ignored. Best of luck to those of you holding out on an actual solution

 

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