Persistent Vibration and Message in Middle of Workout

[LittleBirdie]

I have a new Versa. I was in the middle of a Zumba Toning class I had set up to track as a "Workout."  Suddenly, a persistent vibration.  I thought maybe I hit 10,000 steps or was getting a phonecall.  But no.  There was a short exhortation on the screen.  (Sorry, I can't remember what it said on the screen with an exclamation point.  Something like Get It! or Get Going!)  Very annoying and I couldn't figure out how to get rid of it. I hit pause and then hit it again and was swiping here and there, I was trying to stay in the moment of the workout.  Eventually it did stop.  Does anyone know what the heck that was?  More importantly, how do I keep it from happening again?  (I searched the forum and skimmed through the User Guide PDF but could not find this issue.)  Thanks!

[LiliyaFitbit]

Hi @LittleBirdie, it's nice to see you again in our Community Forums. 

I appreciate your participation in the Forums and sharing what you experienced during your Zumba class. Thank you for your efforts to resolve this and for providing the additional details. I would like to confirm if there is any possibility that you selected an "Interval Workout" because it has move and rest periods? You can find more information about the interval workout here. 

Looking forward to your response. 

[LittleBirdie]

Hello.  No, it was definitely on "Workout."  (I went out of my way to re-order the types of exercises since most of the things Fitbit lists I do not do.) And I chose Workout from its first position on options.  Also, it showed up as Workout on the app after I completed the class.

Luckily, I didn't experience that interruption again during my regular Zumba class yesterday.  I wonder whether the device was picking up that my cardio level was not as high for the Toning class as it usually is a for regular Zumba.  (The former is slightly less aerobic because it also involves light weights and less active dancing.)  However, it didn't harass me on Friday when I took my "Low Impact with Weights" class, which is also a bit less "peak."

Thanks for trying to help me figure this out.

[LiliyaFitbit]

Hi @LittleBirdie, thank you for your reply. I am sorry for the delayed response. 

I appreciate your comments and the additional details. I am glad to hear that you haven't experienced this again and hope you continue enjoying your device without any issues. I understand your concerns and if the issue persists, please let me know and I will be glad to investigate further. 

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find Fitbit Friends, Sharing Recipes and much more.

If you have any questions, feel free to let me know.