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Phone and fitbit don't sync

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‎02-05-2019 12:36

‎02-05-2019 12:36

Hi! I'ts happening to me also, my phone and fitbit versa keeps disconnecting, I have to reset the versa, reset my phone, turn off and turn on Bluetooth and still, I have to manually click on sync and still saying that won't sync bc is schedule or something like that and the bottoms for all day sync are active. I'm so frustrated because also I have to be resenting my watch about 3-4 times daily because keeps showing old notifications too. I need help! 😞 

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‎02-05-2019 14:40

‎02-05-2019 14:40

Hi, you already tried a lot of things to solve your problems, so the last one you can do, and I really hate to advice this because it's a lot of work, is a Factory Reset. Click on the link and this topic will not also show you how to do a FR but also that you need to setup your Versa all over again with your mobile device. 

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‎02-05-2019 22:36

In response to SunsetRunner

‎02-05-2019 22:36

I'm also unable to sync my Versa to my Android 8.1 device. I have one month with the watch and I've been unable to find the value of having it. This is REALLY frustrating as I have scrolled down over hundreds of posts and watched all sort of youtube tutorials about fixing versa connection issues. I have turned on all notifications permissions in my mobile, turned off all battery security options, I have reset the watch to factory settings and still doesn't work

@SunsetRunner wrote:

Hi, you already tried a lot of things to solve your problems, so the last one you can do, and I really hate to advice this because it's a lot of work, is a Factory Reset. Click on the link and this topic will not also show you how to do a FR but also that you need to setup your Versa all over again with your mobile device. 

 

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