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Phone number synced with my Fitbit not mine.

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‎12-14-2019 08:07

‎12-14-2019 08:07

I just got a new Fitbit Versa 2 and I’ve synced it with my phone and paired it through Bluetooth. However, I’m not getting any text notifications. Even stranger: when I try to connect my bank debit card through the Fitbit app, it’s asking me to verify my card through SMS, but the number listed is not mine. I have no idea how it got that phone number and I don’t know how to change it. 

I’ve already factory reset the watch and setup a second time and I’m getting the same result. HELP. 

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‎12-14-2019 20:51

‎12-14-2019 20:51

Aren't you able to change the phone number at this time? 

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