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Phone's Bluetooth can't find my Versa Lite

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‎05-22-2020 11:15 - last edited on ‎07-01-2020 06:22 by Fitbit Moderator

‎05-22-2020 11:15 - last edited on ‎07-01-2020 06:22 by Fitbit Moderator

I lost bluetooth access to my versa lite a few days ago when I restarted it due to trying to get my versa lite to sync which it stopped doing also. This is my 2nd one as my other one of 3 months died too.  Is this watch worthless???    Anyway- any ideas on what I'm forgetting about pairing the iphone and versa lite?

 

 

Moderator edit: format

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‎07-01-2020 06:22

‎07-01-2020 06:22

Hi @Kellie75, it's great to see you in our Fitbit Community. I'd like to follow up and help you with your Versa Lite since it's not syncing with your phone. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

 

I'd also like to share this help page, which contains a list of the compatible devices.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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