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Phone says versa lite battery is full but versa has a black screen

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My phone says the battery is full and it was working earlier. It hasn't synced since 3:17am and won't sync now. The screen is black. It worked earlier but now it's not. Any ideas?

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Hi @Mabel70  - it could be the battery is flat since it last synced. Try recharging again.

Author | ch, passion for improvement.

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