help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Phone says versa lite battery is full but versa has a black screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-15-2022 09:12

‎02-15-2022 09:12

My phone says the battery is full and it was working earlier. It hasn't synced since 3:17am and won't sync now. The screen is black. It worked earlier but now it's not. Any ideas?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-15-2022 12:21

‎02-15-2022 12:21

Hi @Mabel70  - it could be the battery is flat since it last synced. Try recharging again.

Author | ch, passion for improvement.

Best Answer