06-18-2018 13:45 - edited 06-18-2018 13:47
06-18-2018 13:45 - edited 06-18-2018 13:47
Prior to my phone update I received all notifications. I had no problems. This morning my s7edge updated to 8.0 and now I inconsistently receive call notifications. Well, I’ve only received 2 out of all the test calls. Any suggestions to how I can fix this? Very frustrated. Seems like I’ll get a notification after the call has ended on some. And have restarted my versa a few times already and force stopped the Fitbit app.
06-19-2018 09:05
06-19-2018 09:05
Hey @Jayelo, it is great to see you around more often! I want to thanks you for trying some tips to make your Versa receive call notifications. Beside that, I'd like you to please review all the troubleshooting steps in this help article: My Fitbit device isn't receiving notifications from my phone, and if you noticed that some setting has changed after the OS update, let me know.
I'll be around!
06-19-2018 12:13
06-19-2018 12:13
I returned my Versa. Too many issues. I gave it a go at it. I’m actually done with Fitbit. No new adventures or challenges has made Fitbit quite boring now. Without those, it’s honestly not that different compared to other fitness trackers or smart watches. All my friends that I actually talked into buying a Fitbit so we could do challenges together are looking at other brands. I’ve been a Fitbit user since 2014. Fitbit just doesn’t seem to care about their loyal customers.
06-20-2018 07:04
06-20-2018 07:04
Hey @Jayelo, how are you today? I'm sorry to hear that the Fitbit Versa didn't meet your expectations and at the end, you have decided to return it. It is sad to see you walking away from the Fitbit family. Please note that here at Fitbit we really do care about our users, that is why this space was created, the Community, 'cause you are free to make your voice heard, and our team is constantly reviewing your questions, comments and feedback.
You can keep participating any time in these forums and if you have further questions or comments, go head and keep us posted!
Have a nice day!