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Phone won't make or receive calls

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‎06-09-2019 14:48

‎06-09-2019 14:48

Connected my fitbit versa so my samsung s7 edge and now my phone will not make or receive calls. I press send to make a call and it rings but as soon as the other party answers it disconnects. I answer incoming calls and it automatically disconnects. 

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‎06-10-2019 13:05 - last edited on ‎06-17-2025 08:26 by Fitbit Moderator

‎06-10-2019 13:05 - last edited on ‎06-17-2025 08:26 by Fitbit Moderator

@Charris1983 Welcome! It's nice to have you on board!

Let me help you with this. Your Versa should not interfere with your device's ability to make or answer calls. Please check the permissions on your phone for the Fitbit app and for the phone one by going to settings > apps >.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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