help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pins in wristband breaking

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-10-2018 01:18

‎11-10-2018 01:18

Has anyone else found the bands super difficult to replace? I have followed directions VERY closely, with genuine VERSA wristbands, yet the pins have broken THREE TIMES! And half the time the pin just WON'T find/click into the second hole. Is it just an unlucky series of faults? Or a genuine problem with the design?

Best Answer
1 REPLY 1

‎11-10-2018 20:08

‎11-10-2018 20:08

@moppy_chief I change the bands on my Versa frequently and never had that issue. I found out that when pushing the pin in one needs to make a little twist/turn motion, like shown in this video. Hope it helps!

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes