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Point of steel pin that attach band to versa broke of, band cant be attached

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‎07-06-2019 07:00

‎07-06-2019 07:00

My steel pin broke off into the little hole where the band attach to the watch. It's impossible to remove the point that broke of, this causes that I can't attach any band because the remaining point in the hole blocks a new band, what should I do? 

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‎07-07-2019 12:06

‎07-07-2019 12:06

@Jomarib, a warm welcome to our Community!

 

Let me help you with your damaged Versa. Since this is a physical issue please let our Support team know about it. I noticed that you already have a ticket with them so keep working with the team to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-15-2019 09:38

In response to AlvaroFitbit

‎07-15-2019 09:38

@AlvaroFitbit

PPlease help me, I didn't receive something yet from fitbit

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