help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Premium was supposed to be free for 90 days, but charged me!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-27-2020 09:19

‎03-27-2020 09:19

Hello, I noticed in my fitbit app that they are offering 90 days of free premium membership. I subscribed to that and they took money from my account. I am not sure what happened. Could you please explain how I get my refund? I don't want to use this premium membership if it's actually not free. Thanks.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-10-2020 06:40

‎04-10-2020 06:40

They did the same to me.

No free 90 days.... I call scam!

Best Answer
0 Votes