Problem - Versa & Charge 3

[nhlisa]

Hi.  I have a problem.  I used to have an Alta HR & Charge 2.  When I got my Versa, I liked it so much that I decided to sell the Alta HR & Charge 2.  Since the Charge 3 has come out, I've wanted to try it.  I ordered it the other day and just received it today.  When I went to add it to my account, it asked if I wanted to switch from my Versa to the Charge 3.  While it's updating, I went to the website to check things out.  I see my Versa is now removed.  I looked at the help about multiple Fitbits and I see you can't have Charge 3 & Versa connected to the account at the same time.  I'm extremely disappointed by this.  I haven't even tried the Charge 3 on yet to see how I like it.  It's also not my usual rose gold, I got the special edition white/graphite because I liked the look of it.  I still want to keep my Versa as it's only about 7 months old and I have multiple bands for it...and I do really like it.  So now I'm wondering how easy it's going to be to switch back & forth between them??  Anyone have any experience with doing this?

I can understand why Fitbit doesn't allow two of the same exact devices on the same account.  Which I would have liked to have had two Versa's.  My original one was silver/gray and then I bought the rose gold/peach.  I was going to keep the silver/gray as an emergency backup but gave it to my husband.  I just don't understand why two different Fitbits can't be used on the same account.  There's got to be a way they can fix this.

Lisa

[pj_b]

Catastrophic data corruption doing this. Avoid doing this at all costs. 

[pj_b]

all until it cutouts your data that one time and you loose 5 years worth of data. It’s not a solution. 

[vee]

Oh no! I just got a Versa 2 yesterday but didn't intend to give up my Charge 3. Wanted the Versa for more dressy occasions and the Charge 3 for sleeping, treadmill, etc.  I have had 2 Fitbits on my account in the past so I did not realize this was not going to be possible. Very disappointed also~ 

[vee]

Yes, it's sad to see that this thread has a so-called solution!  I just put in a feature suggestion on that board so please vote for it! (edit: Later I saw there already was one, but from a long time ago.. they will probably merge mine with that one.. either way please vote!)

[Doreenfalcone]

will this issue ever be resolved ?

i purchased the Charge 3 and then the Versa 

I was never told that I couldn’t use the same account.  Now whenever I switch watches, I have to go through the entire process of adding a watch. This is a real pain. I like having options, I’m disappointed FitBit didn’t think people would purchase two different watches. 
I was a Polar watch owner prior, I may be returning.