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Problem pairing watch that has been paired

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‎02-23-2020 21:36

‎02-23-2020 21:36

I have a Samsung Note 8. My Versa has been paired with my phone just fine for months. But last week it stopped pairing and I get an error when I try. I've even tried a solution out there to restart the watch 3 times. No go. 

 

BUT the watch is still synching with the app. The phone just doesn't show that it's paired.

 

Any advice out there? TIA

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‎02-23-2020 21:52

‎02-23-2020 21:52

If it is syncing, I don't see the problem.  As long as it is working right, why even pay attention to whether it seems to be paired?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-23-2020 23:31

In response to JohnnyRow

‎02-23-2020 23:31

The watch doesn't need to be paired to sync. The. App will pair the tracker if it needs to. Do you receive notifications enabling them will force the app to pair the tracker. 

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‎02-24-2020 15:06

In response to JohnnyRow

‎02-24-2020 15:06

Because when it's paired it blocks the security screen that I would have to swipe to get the phone on

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