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Problem with miles and steps

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‎01-21-2019 08:37

‎01-21-2019 08:37

I know that at midnight your versa data starts back at zero and so does the dashboard. Well at midnight my dashboard showed that I had walked 255 steps but it also showed I had walked 6 miles . How do I fix the dashboard on my iPhone 

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‎01-21-2019 13:27

‎01-21-2019 13:27

@Tessa-T something must have glitched during sync. Please reboot your tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes. You can delete these ghost steps by manually recording Driving activity in the Fitbit mobile app for the corresponding time period. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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3 REPLIES 3

‎01-21-2019 13:27

‎01-21-2019 13:27

@Tessa-T something must have glitched during sync. Please reboot your tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes. You can delete these ghost steps by manually recording Driving activity in the Fitbit mobile app for the corresponding time period. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎01-22-2019 07:12

In response to Marrrmaduke

‎01-22-2019 07:12

Thank you. It is fixed now:)

Sent from my iPhone
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‎01-22-2019 13:04

In response to Tessa-T

‎01-22-2019 13:04

@Tessa-T Enjoy your tracker! 😊

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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