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Problema with Versa syncinbg with phone bluetooth

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‎01-14-2019 02:28

‎01-14-2019 02:28

Hi, since my phone did a software update yesterday, i am having problems syncing my versa.  I have tried all the troubleshooting and still no joy.  Is there anyone who can help.

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‎01-14-2019 03:44 - edited ‎01-14-2019 03:45

‎01-14-2019 03:44 - edited ‎01-14-2019 03:45

Try to restart the band by pressing back(left) button and lower right button at a time till you see Fitbit's logo.

 

Restart the bluetoooth of your device and logout of fitbit app in your device and log in again in app. Now try syncing...

Reply if this doesn't work for you....

Upvote if it works

 

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‎01-14-2019 04:06

In response to HimankSuiwala

‎01-14-2019 04:06

This has not worked

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‎01-14-2019 21:45

In response to Lynda78

‎01-14-2019 21:45

Try to reset the VERSA by pressing all the buttons at a time till you see the fitbit's logo

And proceed further with same steps as suggested earlier...

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