Purchase Pink Jacquard woven band separately?

[fantasticS]

I bought the Versa special edition smartwatch last year (July 2019) and absolutely love it. It is perfect for what I need it for.  I was on Fitbit's website earlier and really liked the new Navy and Pink Jacquard woven band and wanted to purchase that separately for my Versa.  I looked on all third party websites and could not find it, so I contacted Fitbit chat and talked to someone there directly.  Unfortunately at this time I can not purchase the band separately, and even Amazon does not have it.  I feel that once Fitbit has verified that you currently own a Fitbit, then they should make accommodations to support customers.

Being a Fitbit customer who already has a Fitbit Versa, I should be able to purchase just the band.

Here is a link to the band I am referring to.

https://www.fitbit.com/en-ca/products/smartwatches/versa?sku=507GYGY

Thank you.

Moderator edit: subject updated for clarity

[Ttraylor · Accepted solution]

Fitbit is not the best company when it comes to customer service.  They prefer to sell but customer service is way on the back burner.  I agree with you if that have a band then you should be able to buy it but like I said........

[fantasticS]

Hi Ttraylor,

Thank you for your response. I am beginning to realize that Fitbit is not the best at supporting their customers.  I don't think I will be buying any products from Fitbit in the future.