12-29-2020
13:36
- last edited on
01-22-2021
08:43
by
MarreFitbit
12-29-2020
13:36
- last edited on
01-22-2021
08:43
by
MarreFitbit
Can someone help please! My versa 2 won't let me respond to text messages from my wrist. It just keeps going back to English after I speak out the text!!!
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-22-2021 08:44 - edited 08-31-2023 09:44
01-22-2021 08:44 - edited 08-31-2023 09:44
Hi there @Hotmom45, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.
Before anything else, I'd like you to make sure that the mobile phone you're using is included here Which phones and tablets can I use with my Fitbit watch or tracker?
Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance.
Moving on to the troubleshooting steps, see How do I respond to messages with my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-22-2021 08:44 - edited 08-31-2023 09:44
01-22-2021 08:44 - edited 08-31-2023 09:44
Hi there @Hotmom45, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.
Before anything else, I'd like you to make sure that the mobile phone you're using is included here Which phones and tablets can I use with my Fitbit watch or tracker?
Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance.
Moving on to the troubleshooting steps, see How do I respond to messages with my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...