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Quick view is having trouble working on my Versa.

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‎12-25-2018 11:14 - last edited on ‎12-26-2018 10:50 by Moderator Alum

‎12-25-2018 11:14 - last edited on ‎12-26-2018 10:50 by Moderator Alum

My Versai wll not show the face unless I tap 3 to 10 times on face if I rotate my wrist several time it does not show face at all 

 

Moderator Edit: Clarified Subject.

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‎12-26-2018 10:54

‎12-26-2018 10:54

Hello @rchklll, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for having shared your experience with us. At this moment I would like to suggest you to restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, go to the Fitbit app, tap on Account > Versa > Wrist and check that if you're using the Versa in your dominant hand, "Dominant" has been selected. The same applies to your other wrist. Monitor your Versa after this and let us know how it goes.

 

I hope this can be helpful, give it a try and let us know in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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