Versa wont connect/sync to my Samsung Galaxy s7 edge

[Sarah1313]

Similarly,  my Versa has not synced since May 14.

I have tried:

Restarting phone

Uninstalling/Reinstalling app; twice

Clear cache/Force stop/restarting 

Powering off Versa 

Bluetooth is connected

Other bluetooth items are off

Versa is charged 

Wi-fi on my phone is on

*Wi-fi on versa does same thing as sync...spinning circle then stops.

[Rich_Laue]

First thing I would do is remove the Versa from the list of trusted Bluetooth devices. 

Your Versa"a WiFi has nothing I do with syncing data. 

Did this issue start after a phone update? 

Have you tried with both cellular and WiFi with the phone? The versa itself will only sync through Bluetooth. 

[Kellyjh121675]

Same exact thing with mine. 

[MGSMRB]

Same with my Galaxy Note8.  Tried all the suggestions listed on this thread and in the community forum re: Android Pie 9.  Still not working.

[Sarah1313]

Thank you, it just started working again after I ignored it for a while. Maybe there was just weird delay. 

[Usmcgirl3432]

Same here. I factory reset,  forced stopped, cleared cashe, reinstalled, 

[Usmcgirl3432]

Still nothing. It won't connect and it finds my Bluetooth then gives error messages and failure to update firmwear since the may 22 update.