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Reboot loop after updating the Firmware- Versa 3

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‎02-04-2025 17:41 - last edited on ‎02-05-2025 11:41 by Fitbit Moderator

‎02-04-2025 17:41 - last edited on ‎02-05-2025 11:41 by Fitbit Moderator

Attempted the required update. Now my Versa3 is stuck in a startup loop. Constantly attempts to start. Displays logo for several seconds then flashes off and tries again. Cycles like this until battery dies. I cannot force a factory restart.

Moderator edit:  updated subject for clarity

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‎02-06-2025 15:13

‎02-06-2025 15:13

Welcome to the forums @Dndsheldon. 

Thank you for taking the time to share the information regarding this difficulty with your Versa 3. Sorry to know about this difficulty.

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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