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Red Light and not picking up heart rate

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‎06-16-2021 21:58

‎06-16-2021 21:58

Help I have a versa lite and ever since yesterday morning it's had a bright red light on the back where it would usually be green and its not picking up my heart rate at all 

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‎06-17-2021 04:06

‎06-17-2021 04:06

Hello @ChelseaNix and welcome to the Help forum.  Please try rebooting your Fitbit.  Press and hold the button for 10 seconds until the Fitbit logo appears.  You do not lose unsynced data when you reboot your Fitbit.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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