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Red X on screen & factory reset doesn’t work

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‎01-26-2020 11:49

‎01-26-2020 11:49

Got my husband a Fitbit Versa Lite for Christmas and 2 days ago the red X showed up. We’ve tried the factory reset about 10 times and it never works. Need help. 

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‎01-26-2020 12:56

‎01-26-2020 12:56

Contact Customer Support.

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