07-18-2019 05:34 - last edited on 07-21-2019 14:29 by LiliyaFitbit
07-18-2019 05:34 - last edited on 07-21-2019 14:29 by LiliyaFitbit
My Versa has a big red X in a circle and is saying "This app requires the "internet" permissions to be granted" and I cant clear it. I did it while I was sleeping one night and now I cant get it off. HELP!
Moderator edit: subject for clarity
07-21-2019 14:28
07-21-2019 14:28
Welcome to the Fitbit Community @Mary8715. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Fitbit Versa showing a red X and a message. Thank you for your efforts to resolve the issue. I recommend restarting your device by following these steps: How do I restart my Fitbit device? If the issue persists, please try switching to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?
Some apps require certain permissions in order to work properly, such as access to the internet or the ability to run in the background. For more information, please see this help article: How do I install and manage apps on my Fitbit watch?
I'll be around if you need further help!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.