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Red dot appears on Fitbit app and won't go away

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‎12-13-2019 02:15 - last edited on ‎12-16-2019 08:23 by Fitbit Moderator

‎12-13-2019 02:15 - last edited on ‎12-16-2019 08:23 by Fitbit Moderator

I have a red dot on the envelope icon on the top left on my Fitbit app that wont disappear even when i go to the notification. How do i get rid of the red dot?

 

 

Moderator edit: updated subject for clarity

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‎12-16-2019 08:22

‎12-16-2019 08:22

@Ran05, I'm sorry for the late response. However, let me welcome you to our Fitbit forums.

 

Our team is actively working on this issue and expect to have this resolved soon. Once a solution is available, we'll make sure to post it on the forums.

 

We really appreciate our patience and understanding with this.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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