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Reminders to move keeps turning off automatically when I sync my Versa

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‎09-29-2021 23:25 - last edited on ‎09-30-2021 04:06 by Fitbit Moderator

‎09-29-2021 23:25 - last edited on ‎09-30-2021 04:06 by Fitbit Moderator

Since a fairly recent update reminders to move gets turned off automatically when my fitbit syncs. This used to work when I was at my last job and using Android but now using iphone. 

 

Moderator Edit: Clarified subject

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‎09-30-2021 04:08 - edited ‎08-11-2023 04:51

‎09-30-2021 04:08 - edited ‎08-11-2023 04:51

Hi there, @Scubadiverham. Welcome to the Community Forums. Thanks for sharing the details about the inconvenience with your Versa. 

I would like to confirm that this issue has been reported to our team and they are currently working on a fix. Please keep an eye on this thread for updates. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-30-2021 04:08 - edited ‎08-11-2023 04:51

‎09-30-2021 04:08 - edited ‎08-11-2023 04:51

Hi there, @Scubadiverham. Welcome to the Community Forums. Thanks for sharing the details about the inconvenience with your Versa. 

I would like to confirm that this issue has been reported to our team and they are currently working on a fix. Please keep an eye on this thread for updates. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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