08-06-2019 07:55 - last edited on 08-12-2019 19:46 by LiliyaFitbit
08-06-2019 07:55 - last edited on 08-12-2019 19:46 by LiliyaFitbit
For some reason, if I miss hitting my step goal after being reminded, I no longer get anymore reminders the rest of the day from the Fitbit. Any ideas?
Moderator edit: format
08-12-2019 19:45
08-12-2019 19:45
Welcome to the Fitbit Community @stenochris. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that you stop receiving reminders to move if you miss steps in an hour. Thank you for your efforts to resolve this. I recommend confirming the hours and days you receive reminders by following the steps from this help article: What is a Fitbit reminder to move? Please also make sure your device is syncing and your app is updated to the latest version.
Let me know how it goes!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.